I expected to pay a little for the repair, something like $10.
I was impressed. They made a Big O customer out of me.
Wal-Mart wouldn't do that for me. In fact, Wal-Mart once did nothing to a tire, because they couldn't repair it. They gave me back my car with a flat tire and thought nothing of it - because they couldn't repair the tire. They didn't even offer me the option of buying a new tire. I got to Wal-Mart after their shop had closed but before the cashier had gone. And I couldn't do anything with my car.